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An Ordinary Store Visit Leads to a New Best Friend

bella and family can naw
bella and family can naw

Sometimes, the newest member of the family comes along when you least expect it.

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For one pet-loving family, a visit to their local PetSmart store started simply enough. They knew they wanted to adopt a kitten and were keeping their eyes open for the right one, but they didn’t expect to bring one home that day.

Then they met a tiny kitten who quickly captured the whole family’s heart.

Love at First Cuddle
It didn’t take long for the children to find plenty to love about their potential new best friend, Bella.

“We were looking, but I didn’t think we were going to pick one up today,” one parent shared. “We were definitely looking.”

Lady Anne with PetSmart team

Bella was a little selective about who she approached at first. According to one of the children, “She comes to Daddy.” But soon, the family was imagining all the ways she could become part of their everyday lives.

When asked what they were most excited about, one child had a simple answer: “So I can pet her.”

For the children, part of the magic will be getting to know Bella as she settles into her new home. They’re excited to play with her, cuddle with her and, as their parent pointed out, “watch her grow up.”

Joining a Family Full of Pets
Bella will be joining a home where animals are already an important part of the family.

The family has a one-year-old dog, as well as a lizard and a fish. Adding a kitten means welcoming one more companion into a household that already understands just how special the bond with a pet can be.

“We’re a very pet-oriented family,” they said. “We’re very excited to add a kitty, and we love all the memories they bring and the adventures we can have with them.”

For this family, pets are more than animals who share their home. They’re part of the memories, milestones and everyday moments that make family life special.

Why Adoption Matters
Their excitement about welcoming Bella also comes with an appreciation for the importance of pet adoption.

“There are so many of them in shelters. I think we all have to do our part.”

Adoption at PetSmart gives pets the opportunity to find loving families and gives families the chance to discover a companion they might never have expected to meet.

Sometimes, that connection happens after weeks or months of searching. Other times, it begins during an ordinary trip to the store, when a tiny kitten catches someone’s eye and suddenly it’s hard to imagine leaving without her.

For Bella and her new family, that unexpected moment was just the beginning of years of cuddles, playtime, adventures and memories together. 

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Together we made the world a better place for pets and those who love them. We’re proud to share our 2025 Impact Report and invite you…
read more arrow-right-primary
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