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Resources

In-Store Adoptions

Find all the information you need to complete in-store adoptions using Adoptions Made Easy (AME).

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Find AME Resources Here!

 

Easily access everything you need to know about the AME system, trainings, guides, and FAQs.

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In-Store Adoptions
AME Video Tutorials
Processing an AdoptionFull adoption process, including filling out the adoption form and taking payment.
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In-Store Adoptions
AME Training for Adoption Partners
Welcome to Adoptions Made Easy “AME” training. During this module you’ll learn how to navigate the AME system to facilitate adoptions in PetSmart stores with ease.  
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In-Store Adoptions
AME Quick Resource Guides (QRG)
Designed as complementary guides based off our Adoptions Made Easy (AME) eLearning module, the AME Quick Resource Guides (QRGs) are available for both general users and admins within the AME system.
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In-Store Adoptions
AME Frequently Asked Questions & Answers
Below are our most frequently asked questions when using the Adoptions Made Easy (AME) system, including questions on setup, processing adoptions, compatible devices, and device settings.
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In-Store Adoptions
AME Start Up Checklist
All adoption partners need to go through the AME Start Up Checklist to ensure that they are ready to process adoptions using AME.
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In-Store Adoptions
AME Partner Resources
Click on the links below to access all AME resources for adoption partners.  
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In-Store Adoptions
Electronic Payment Setup for Adoption Fees
Everything you need to know about the option to accept electronic adoption fee payments. and donations to your organization through the new AME platform.
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In-Store Adoptions
Introducing Adoptions Made Easy
Exciting news from PetSmart Charities! The brand-new Adoptions Made Easy (AME) system streamlines the adoption experience for you and adopters.
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