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Helping 11 million+ pets find homes through in-store adoptions at PetSmart since 1994

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Meet Sammy, our 11 millionth…

Watch Sammy's journey to capture Jon's heart and become the 11 millionth adopted pet

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With your support, we’re helping pets stay together with their families by making veterinary care more accessible and…

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Meet Joyce and Mystie

Through our partnership with Meals on Wheels America, families like Joyce and Mystie can stay healthy, happy and together.

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Partner Resource Center
In-Store Adoptions

Resources

In-Store Adoptions

Find all the information you need to complete in-store adoptions using Adoptions Made Easy (AME).

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Easily access everything you need to know about the AME system, trainings, guides, and FAQs.

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In-Store Adoptions

AME Video Tutorials

Processing an AdoptionFull adoption process, including filling out the adoption form and taking payment.

In-Store Adoptions

AME Training for Adoption Partners

Welcome to Adoptions Made Easy “AME” training. During this module you’ll learn how to navigate the AME system to facilitate adoptions in PetSmart stores with ease.  

In-Store Adoptions

AME Quick Resource Guides (QRG)

Designed as complementary guides based off our Adoptions Made Easy (AME) eLearning module, the AME Quick Resource Guides (QRGs) are available for both general users and admins within the AME system.

In-Store Adoptions

AME Frequently Asked Questions & Answers

Below are our most frequently asked questions when using the Adoptions Made Easy (AME) system, including questions on setup, processing adoptions, compatible devices, and device settings.

In-Store Adoptions

AME Start Up Checklist

All adoption partners need to go through the AME Start Up Checklist to ensure that they are ready to process adoptions using AME.

In-Store Adoptions

AME Partner Resources

Click on the links below to access all AME resources for adoption partners.  

In-Store Adoptions

Electronic Payment Setup for Adoption Fees

Everything you need to know about the option to accept electronic adoption fee payments. and donations to your organization through the new AME platform.