In-Store Adoptions

Processing an AdoptionFull adoption process, including filling out the adoption form and taking payment.

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Welcome to Adoptions Made Easy “AME” training. During this module you’ll learn how to navigate the AME system to facilitate adoptions in PetSmart stores with ease.  

Designed as complementary guides based off our Adoptions Made Easy (AME) eLearning module, the AME Quick Resource Guides (QRGs) are available for both general users and admins within the AME system.

Below are our most frequently asked questions when using the Adoptions Made Easy (AME) system, including questions on setup, processing adoptions, compatible devices, and device settings.

All adoption partners need to go through the AME Start Up Checklist to ensure that they are ready to process adoptions using AME.

Click on the links below to access all AME resources for adoption partners.  

Everything you need to know about the option to accept electronic adoption fee payments. and donations to your organization through the new AME platform.

Exciting news from PetSmart Charities! The brand-new Adoptions Made Easy (AME) system streamlines the adoption experience for you and adopters.