AME Start Up Checklist

All adoption partners need to go through the AME Start Up Checklist to ensure that they are ready to process adoptions using AME.

1. Set up an AME administrator account.
    
   • See how here. 

2. Log into AME to confirm that all PetSmart stores at which you process adoptions in are listed. 

   • If a store is not listed, ask the corresponding Store Leader to submit a ServiceNow Request to add their store to your organization’s AME account.  

   • Access AME here. 

3. Identify and set up other AME users.  

   • Your AME administrator starts this process by inputting other user information into AME. This will trigger the new user to receive an email from AME to complete their set-up, which allows them to process adoptions for your organization.

   • See how here.

4. Review AME training. 

   • View training here and share with others in your organization.

5. Set up electronic payment for adoption fees.  

   • Please note: This is required if PetSmart Associates facilitate adoptions for your organization.   

   • Complete information here.

6. Determine which device(s) your organization will use to access AME to process adoptions. 

   • AME must be able to locate your device in the PetSmart store in which you are facilitating adoptions.

   • AME will work best on devices with cellularly-enabled location capabilities. These are most commonly smartphones and tablets connected to a cellular network.

   • See complete details here.

7. Bookmark the AME login page on the device(s) used to process adoptions in-store.

   • See link here.